In tea culture, there is an expression:

ichi-go ichi-e (Japanese: 一期一会, literally “one time, one meeting”)

It reminds each tea ceremony participant that the moments they are about to enjoy are fleeting, and will only happen once — never to occur in exactly the same way again. Even if you were to reassemble the same group of people in the same place, and try to brew the same tea in the same way, things will never be perfectly replicated.

If we generalize, such is the nature of life, perhaps?

When I think about my life while reviewing 2020, this expression…


Translation of a speech given by Richard Wang from DraperDragon

On a sweltering afternoon in Singapore, I received a ping on WeChat with a link to an insightful speech that had just been delivered. The sender crafted that speech too 😉 and of course the first thing I asked to do was to translate it so I can share it with our English-speaking friends.

It just so happens that in the last article that I wrote, there were references to how blockchain was a shining hope that people in a region, who felt they had passed up the internet age, held on to tightly. They had made their fortune on…


A week in the life of the Chinese “Wenzhou Gang”: Going from high profile to hidden

Written by Shenlian Caijing, original article here.

With the EOS mainnet launch on June 2, I thought I would share another translation of an article that highlights an interesting aspect of the Chinese crypto scene. When I published my last translation piece on the significance of blockchain as compared to AI, there was a passing comment about how the “Wenzhou Gang”, stemming from their varied history of the place as the cradle of shady business in China.

However, with this piece, I’m actually trying to illuminate more on the real definition of the Wenzhou Gang. When someone mentions them, they…


Translation of a speech given by Wang Feng, prominent Chinese blockchain investor, at Peking University

I’m back with another translation, this time of a lecture that was given in Chinese at Peking University on May 5, 2018 by Wang Feng, founder of Huoxing24 (a Chinese blockchain news site), LineKong (a Chinese media and entertainment product company) and partner at GeekFounders (a tech investment firm).

I found his perspective about blockchain a solid and concise consolidation of the leading thoughts about the history of blockchain and what its significance is. …


A liberal translation of 深访币圈:享受过一夜暴富,你再也忘不掉捷径 by 甲子光年(Jazzyear),edited by 甲小姐,采访and written by 火柴Q (Manqi Cheng)

(All content credit goes to the writers above; you can give me just a little credit for my flowery and liberal translation 😎)

This is part of a new series of translations that I will be working on to help illuminate thoughts and trends in blockchain and cryptocurrency in China. I noticed that there is a yawning space between what is in the Chinese public consciousness, and what the rest of the world knows about it. As a friend once put it,

“It’s like there exists two media worlds, one in China and one in the Western world as I…


Challenges in making decisions due to too much available information — And what to do about it

Information overload, also known as infobesity, infoxication, information glut, data smog, and information tsunami, among other trendy terms, basically means reduced understanding and decision making capacity due to having too much information than can be processed. First discovered in psychology, information overload has demonstrated that even the most intelligent and upstanding people can have problems with acting appropriately (or even acting at all) when they are faced with too many choices or situational issues that overwhelm them.


To help decision makers and users wade around the vast landscape of bots, this landscape gives a high-level overview of providers and tools.

Why this landscape, now?

Since we started building bots more than 2 years ago, the landscape has seen massive interest and change. This makes it hard for companies and customers to figure out what’s really happening and what they should do if they really want to build a chatbot for their business.

Through this exercise, we deeply explored various bot platforms, bot use cases, and bot frameworks — and we’ve arrived at some interesting observations and insights that may be useful to you (hopefully 😄).

Obviously, there’s no way to squeeze everyone into the landscape, hence we selected those which fulfill these objectives:

  1. Give…


Avoid a “clueless chatbot” situation by equipping your chatbot with past data from your business before it goes live

For most of us, building a chatbot serves a real business purpose and isn’t just an amusing project. Since a chatbot is meant to serve or interact with customers in some way, it should be given as much information and intelligence as possible to properly interface with customers. The sooner this data is learnt by the chatbot, the better — and it’s best when it is done before the chatbot even goes live.

There are a few reasons why this makes…


If you don’t have this, it won’t work…

Having built several bots ourselves, there is one thing that we’ve noticed that is markedly missing that prevents bots from being particularly useful: Bot-ready data.

We’re not talking about little hacky experiments where we run fun bots stringing some open APIs together in a GUI. We’re talking enterprise level bots, expected to solve some customer problems and drive business results.

There are 5 roadblocks in getting to bot ready data:

  1. Data availability — Does it exist?
  2. Data comprehensiveness — Does it include everything?
  3. Data cleanliness —Is it readable by machines?
  4. Data compatibility — Is it useful for bot workflow tasks?


Fulfilling our purpose of making government information accessible to everyone

In November 2016, we were fortunate enough to be chosen as the partner for the first-ever Gov.sg Messenger bot. As fellow Singaporeans, we personally believed it could be a great way to bring information to peers and foreign friends alike, making it easy and accessible for them to stay connected and be heard.

Give it a shot! Use this QR code with any scanner, or go to https://m.me/gov.sg

In this post, we want to share some of the details of how we brainstormed, created, optimised and launched this Facebook Messenger bot with the wonderful team at Ministry of Communications and Information (MCI). We hope that you’ll like the bot as much as we do, so…

Carylyne Chan

Emerging tech lover; armchair psychologist & oolong tea enthusiast.

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